Refresh the browser cache

When a configuration change involves changes to the CCMS user interface, it's sometimes necessary to force a refresh of the browser cache to make those changes appear.

Procedure

To force a refresh of the browser cache, use the appropriate keyboard combination for your browser.
  • Chrome, Firefox, or Edge for Windows: Press Ctrl+F5 or Ctrl+Shift+R
  • Chrome or Firefox for Mac: Press Shift+Command+R
  • Safari for Mac: Press Command+Option+E to empty the cache, then hold down Shift and click the icon in the toolbar
  • Safari for iPhone and iPad : Access the device's settings to force a refresh
  • Android: Access the device's settings to force a refresh

For other browsers, refer to that browser's online Help for instructions on doing a forced refresh.