Role and time line management

Roles define the responsibilities of various members of the documentation development team. Each part of a documentation project—topics, maps, images, and resources—has its own set of users who work on it at different points in its development. IXIA CCMS keeps track of the user roles and their relationship to each other and to the document's status, as the document moves through its life cycle.

To illustrate the concept of roles, let’s say that an organization identifies three user roles with regard to topics: Author, Reviewer, and Editor. In a typical project scenario, an Author writes a topic and sends it to the Reviewer to be appraised. If the Reviewer requests changes, the topic goes back to the Author to be reworked and may be yet again submitted to the Reviewer for approval. The topic might then be passed to an Editor for proofreading and then finally re-submitted to the Author for publication. Roles vary from organization to organization. Larger companies typically have more roles and more stages in the documentation process, while in small companies one person may fill several roles.

For each role, you should configure a time line to set up the CCMS Desktop Todo List and manage document assignments. In CCMS Web, the entire time line does not apply but assigned objects at the Active time line appear on the user's My Assignments page.