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IXIA CCMS Administration Guides for On-Premise Deployments

CCMS Administration Guide for On-Premise Deployments
Output Generator Administration Guide
The pipeline from CCMS to a Madcap Central project
Integrating DTDs into IXIA CCMS
OTRS Quick Reference
Admin FAQs
Notices
Glossary

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CCMS Administration Guide for On-Premise Deployments
A comprehensive guide to the administrative features and functions for the IXIA CCMS, specific to on-premise deployments.
Maintaining a deployment
The maintenance tasks required to keep the components running smoothly may fall under the responsibility of one or more individuals in your enterprise.
Perform a backup restore of components
When you experience a data loss or significant error that forces you into data recovery, use your latest backup and perform a restore.
Restoring IXIA CCMS Scheduler
The procedure to restore IXIA CCMS Scheduler depends on if you need to reinstall the entire component or just replace files in an existing service.

CCMS Administration Guide for On-Premise Deployments
A comprehensive guide to the administrative features and functions for the IXIA CCMS, specific to on-premise deployments.
- Get started
  This section contains general information about the IXIA CCMS configuration.
- Customize the CCMS Desktop interface
- Configuring IXIA CCMS Web
  Although you can perform some basic administration functions in IXIA CCMS Web using the Administration page, you must configure some features of CCMS Web elsewhere.
- Customizing DITA functionality
  You can customize Darwin Information Typing Architecture (DITA) functionality within IXIA CCMS.
- Role, group, user, and access right management
  This section contains information and instructions for the configuration of roles, groups, users, and access rights.
- Configuring for localization
- Customizing DRM functionality
  This section describes how to configure the IXIA CCMS for the IXIA Dynamic Release Management module.
- Administration access
  The Administration role within IXIA CCMS Web enables a user with administrator privileges to access additional functions, including user management, the ability to refresh the server for users, provide templates, adjust Collaborative Review settings, and more.
- The pipeline from CCMS to a Madcap Central project
  You can configure the IXIA CCMS Output Generator to generate HTML output for a map and send it automatically to an existing project in Madcap Central.
- Securing TEXTML Server communications
  To secure connections to the IXIA TEXTML Server, you can enable:
- Content Repository collections
  The Content Repository contains your DITA content, images, resources, snapshots, taxonomies, DTDs, and system configuration.
- Maintaining a deployment
  The maintenance tasks required to keep the components running smoothly may fall under the responsibility of one or more individuals in your enterprise.
  - SSO impacts on on-premise user connections
    If Single Sign-On (SSO) is implemented in an on-premise deployment of IXIA CCMS, logging into the company's identity provider also automatically signs users in to CCMS Web.
  - Importing large resource files
    Importing large, non-DITA files, such as videos, can impact memory requirements and performance of the IXIA CCMS.
  - Recommended practices when upgrading or making changes
    When you upgrade or make changes to IXIA CCMS, ensure you test them on a non-production environment.
  - Testing after modifications
    How you test a modification depends on the component and type of modification you made.
  - Generating backups
    Generating and managing backups of your data is a fundamental task for those responsible for maintaining servers and component content management systems.
  - Perform a backup restore of components
    When you experience a data loss or significant error that forces you into data recovery, use your latest backup and perform a restore.
    - Restore the IXIA TEXTML Server
      If you can stop IXIA TEXTML Server, you can replace the Content Store files with copies from your backup without needing to uninstall the existing Content Store.
    - Re-installation of a Content Store
      The procedure for installing a Content Store from a backup depends on how you want it installed and the total number hosted on IXIA TEXTML Server.
    - Restoring IXIA CCMS Output Generator
      The procedure for restoring IXIA CCMS Output Generator depends on if you need to reinstall the entire component or just replace files in an existing service.
    - Restoring IXIA CCMS Scheduler
      The procedure to restore IXIA CCMS Scheduler depends on if you need to reinstall the entire component or just replace files in an existing service.
      - Reinstall a new instance of IXIA CCMS Scheduler
        If the entire IXIA CCMS Scheduler needs to be reinstalled, you can use your backup files to facilitate the process.
      - Restore files in IXIA CCMS Scheduler
        You can fully or partially replace files in an existing IXIA CCMS Scheduler service with files from your backup.
    - Restoring the IXIA CCMS Web
      You can reinstall IXIA CCMS Web.
    - Restart components in sequence
      You must restart IXIA TEXTML Server components in sequence, subject to their dependencies on other components.
    - Uninstalling components
      Follow these procedure in cases where you need to uninstall a component.
  - Recommended practices for upgrades or changes
    When you upgrade or make changes to IXIA CCMS, test them in a non-production environment.
- Troubleshooting the configuration
  This section provides troubleshooting information.
- Copyright notice
- Technical support
  IXIA CCMS Customer Support staff are available to answer your questions. We welcome your comments.

Restoring IXIA CCMS Scheduler

The procedure to restore IXIA CCMS Scheduler depends on if you need to reinstall the entire component or just replace files in an existing service.

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