Maintaining a deployment

The maintenance tasks required to keep the components running smoothly may fall under the responsibility of one or more individuals in your enterprise.

Since each enterprise functions differently, a number of individuals may share the same role or one person may serve in a number of roles.
Note: Regardless of how an enterprise divides the roles or tasks, it is best if each user coordinates activities with users, since any modification can impact other users.
Table 1. Deployment roles and responsibilities
Role Responsibilities
System administrator
  • Configure and manage IXIA CCMS
  • Manage content architecture and modeling
  • Act as DITA champion to develop and communicate the vision for content management to both the technical writing group and upper management
  • Partner with the Toolsmith to maintain the deployment: test configuration changes, perform updates and upgrades, conduct regression testing, and regularly evaluate deployment performance
Toolsmith
  • Perform updates and upgrades on CCMS components
  • Handle the scripting, XSLT, and CSS needs of the group
  • Partner with the system administrator to maintain the deployment: test configuration changes, perform updates and upgrades, conduct regression testing, and regularly evaluate deployment performance
Corporate IT Specialist
  • Implement any new enterprise deployments
  • Monitor and maintain information technology (IT) systems for the enterprise