Disable email notifications for changes to topics, maps, or images in CCMS Desktop

You can configure IXIA CCMS to send an email to Reviewers when a topic, map, or image is assigned to them in IXIA CCMS Desktop.

1. In the TEXTML Administration perspective, connect to your server.
2. Locate the triggers.xml file in the repository's /system/conf/ collection.
3. Check out the file and open it for editing.
4. Locate the trigger for email notifications for the content objects that are assigned. For example, find the following:

   <!-- trigger that creates the tickets for email notifications when assigned -->

5. Surround the trigger with the <!-- and -->comment tags.
   For example:

   <!--<trigger apply-to="assignTo" class="com.ixiasoft.cms.triggers.assignments.CreateTicket" name="mailTicket" objtype="map" schedule="after">
   		<parameters>
   			<param name="valid-status" value="Authoring:*"/>
   		</parameters>
   	</trigger>
   	<trigger apply-to="assignTo" class="com.ixiasoft.cms.triggers.assignments.CreateTicket" name="mailTicket" objtype="topic" schedule="after">
   		<parameters>
   			<param name="valid-status" value="Authoring:*"/>
   		</parameters>
   	</trigger>
   	<trigger apply-to="assignTo" class="com.ixiasoft.cms.triggers.assignments.CreateTicket" name="mailTicket" objtype="image" schedule="after">
   		<parameters>
   			<param name="valid-status" value="Authoring:*"/>
   		</parameters>
   	</trigger>-->

6. Save, close, and check in the file.
7. Inform users of the changes.
   The changes are automatically applied, once users close and then reopen their CCMS Desktop. Users can also apply the changes without restarting their CCMS Desktop by clicking IXIA CCMS > Synchronize Configuration. Additionally, have an administrator refresh IXIA CCMS Web so that users see the change reflected there.
8. Optional: Configure the activity report in the Scheduler, if it is not already configured.
   For more information, see how to configure the IXIA CCMS Activity Report in the Scheduler Installation.
9. Optional: Customize the email template used when the notification email is sent.
   For more information, see how to customize the change_status_ticket.xsl template in the Scheduler Installation.