Logs and system information for CCMS Output Generator

You should access logs and system information for CCMS Output Generator if you encounter system issues and seek to diagnose it for either your on-premise or SaaS deployment.

Table 1. IXIA CCMS Output Generator on-premise deployment logs and information
Log or information type	Details or related action
Test results with default output type	Confirm that the issue occurs with either the `Dita2pdf` or `Dita2xhtml` output type
Wrapper log file	<OG directory>/logs/wrapper.log
Output temp directory from debug mode	Find the IXIA CCMS Output Generator data folder and rename the outgen-init-debug.xml.orig file to outgen-init-debug.xml. Generate an output. Confirm that the main CCMS Output Generator directory contains a \temp folder with each individual output job you generated.
Output Generator configuration files	Zip the <OG directory> minus the temp and logs folders.
Content Store configuration files	The Index Definition file and the system folder exported from the TEXTML Administration perspective
Map export	In the DITA perspective, right-click the map that fails to generate. Click Generate Output. For a Standard installation, click Export. For a DRM installation, click Export DRM.
Version of the CCMS Output Generator	<OG-install-dir>/bin/version.txt

Table 2. IXIA CCMS Output Generator SaaS deployment logs and information
Log or information type	Details or related action
Server name	Indicate the server, such as Prod, Test, or Stage
Test results with default output type	Confirm that the issue occurs with either the `Dita2pdf` or `Dita2xhtml` output type
Map filename	In the Details panel, copy the filename