Set up single sign-on. Configure CCMS workflows, users roles, groups, permissions, templates, display options, localization methods, and more. Covers Desktop and Web.
The maintenance tasks required to keep the components running smoothly may fall under the responsibility of one or more individuals in your enterprise.
In an on-premise deployment, maintenance involves user connection, configuration changes, coordinating system upgrades and backups, and possibly developing outputs.
When you experience a data loss or significant error that forces you into data recovery, use your latest backup and perform a restore.
Follow these procedure in cases where you need to uninstall a component.
The Administration role within IXIA CCMS Web enables a user with administrator privileges to access additional functions, including user management, the ability to refresh the server for users, provide templates, adjust Collaborative Review settings, and more.
This section contains information and instructions for the configuration of roles, groups, and users.
Workflows capture the stages that various objects pass through during their life cycles. You can configure workflows that reflect your current processes and change those workflows as needed.
You can determine which features users have access to by defining access rights. You can configure user access to various IXIA CCMS functions.
You can customize the CCMS Desktop user interface, based on your enterprise and users.
While Information Architects typically create topic and map templates, System Administrators add them to IXIA CCMS to make them available for use by Writers and SMEs.
To take full advantage of IXIA CCMS's powerful and flexible localization features, you can configure the CCMS in multiple ways.
You can configure IXIA CCMS Web to send users an email notification when certain events occur.
You can configure changes to Project settings, as well as project content such as pie charts, warnings, team workload time intervals, and maximum team member workloads.
Oxygen provides several plugins for Oxygen Web Author. These plugins modify the behavior of editors in IXIA CCMS Web, such as the Topic Editor and the Map Editor.
IXIA CCMS uses Oxygen frameworks to deliver much of the authoring functionality. These frameworks can be extended (i.e. customized) to suit any specific authoring needs by using framework extensions.
Users can create and generate custom reports based on queries performed in IXIA CCMS. These reports display the information returned by the query used and also include boilerplate text that serves as the report header, for example.
Trace logs allow you to review the sequence of events and allow you to determine if there is something amiss.
In a dedicated SaaS deployment, maintenance involves configuration changes, coordinating upgrades, and possibly developing outputs.
In an IXIA CCMS on-premise deployment that implements Single Sign-On (SSO), users who sign in to the company's identity provider also automatically sign in to CCMS Web. SSO does not impact connections to CCMS Desktop.
When you upgrade or make changes to IXIA CCMS, ensure you test them on a non-production environment.
How you test a modification depends on the component and type of modification you made.
Generating and managing backups of your data is a fundamental task for those responsible for maintaining servers and component content management systems.
If you can stop IXIA TEXTML Server, you can replace the Content Store files with copies from your backup without needing to uninstall the existing Content Store.
The procedure for installing a Content Store from a backup depends on how you want it installed and the total number hosted on IXIA TEXTML Server.
The procedure for restoring IXIA CCMS Output Generator depends on if you need to reinstall the entire component or just replace files in an existing service.
Restoration of IXIA CCMS Scheduler depends on whether you need to reinstall the entire component or to replace files in an existing service.
You can restore IXIA CCMS Web by reinstallation.
For Windows platforms, use the Control Panel to uninstall the IXIA TEXTML Server service.
The second task when you update a build is to delete an instance of IXIA TEXTML Server running on Linux if it is no longer required.
You can uninstall IXIA CCMS Web using the command prompt.
You can uninstall IXIA CCMS Output Generator.
You can uninstall IXIA CCMS Scheduler.
You can uninstall a local instance of IXIA CCMS Desktop from a user's machine by deleting all the files for it.
When you upgrade or make changes to IXIA CCMS, test them in a non-production environment.
Importing large, non-DITA files, such as videos, can impact memory requirements and performance of the IXIA CCMS. Manage large file imports and regularly confirm they are not slowing system performance.
You can use the Secure Sockets Layer (SSL) protocol to provide secure communications between the IXIA TEXTML Server and the IXIA CCMS components.
