Contacting IXIA CCMS Customer Support
You can contact IXIA CCMS Customer Support for help by either sending them an email or by creating a ticket in OTRS, MadCap Software's online ticket-reporting system.
For more information on OTRS and contacting IXIA CCMS Customer Support, see the OTRS Quick Reference section in the IXIA CCMS Web User Guide for Administrators.