Hide disabled options
You can remove disabled options that are dimmed from menus in CCMS Desktop. In the accessrights.dtd file, you add the hide-when-disabled attribute to the file and then set the hide-when-disabled attribute to true
for each menu option that you want to hide.
Important: Make configuration changes in a test
environment and confirm they work before copying them to a production environment. For
dedicated SaaS deployments, test the changes and then ask IXIASOFT Customer Support to copy the changes to your production environment.
To hide disabled options: