IXIASOFT CCMS troubleshooting FAQs answering the most common issues administrators encounter.
You can find the version number for several different components of IXIASOFT CCMS.
You can break the lock using the TEXTML Administration perspective.
If the IXIASOFT CCMS Admin menu does not appear in the right-click menu in the TEXTML Administration view, it means the IXIASOFT CCMS Administration plugin is not installed.
You need to obtain debug information on the plugins and dropins so you can investigate the cause of the failure.
You need to create the Acrolinx dropin from the Acrolinx public update site.
You can remove some temporary files to clear up disk space.
You can upgrade the client to the latest dropins but configuration updates need to be done for each build.
You can set up a new image format to use videos in your HTML output.
You need to declare the entity in your DTDs.
On MacOS, the eclipse.ini file is hidden inside the Eclipse.app bundle.
You split the Content Store into multiple parts using 7-Zip.
You can create an index to show a Yes or No value in a display column.
You can add a column to indicate maps that are empty.
This section contains FAQs for troubleshooting IXIASOFT CCMS Desktop.
