Start the IXIASOFT Output Generator service on Windows

This procedure describes how to start the IXIASOFT CCMS Output Generator service in Windows.

  1. Start IXIASOFT TEXTML Server.
  2. On the CCMS Output Generator server, click Start > Control Panel > Administrative Tools.
  3. Double-click Services.
    The Services dialog opens.
  4. By default, the service is run as the Local System account. To run the service as another user, double-click the CCMS Output Generator service in the services list.
    Note: The service name is the one you specified in the CCMS Output Generator's configuration file, for example, Ixiasoft OutGen.
    The Properties dialog open.
  5. Click the Log On tab and enter the information for the user account.
  6. Click OK.
  7. Select the CCMS Output Generator service in the services list.
  8. Click Start the service.

    The Status column changes to Started for CCMS Output Generator.

    The CCMS Output Generator is now able to receive requests.

  9. To confirm that the CCMS Output Generator started correctly, open the %OutputGenDir%/logs/wrapper.log file.
    For example:
    C:\Ixiasoft\OutputGenerators\prod\logs\wrapper.log
    You should see the following message:
    CCMS Output Generator is ready to process requests

If this message is not displayed, the log should provide more information as to why the CCMS Output Generator cannot be started.