Connect to IXIA CCMS Web in a dedicated SaaS deployment without SSO
Connection to CCMS Web involves pointing any web browser to a specific URL and logging in using specified credentials.
Note: This procedure assumes single sign on (SSO) is not
implemented in CCMS Web.
To connect to CCMS Web without SSO:
-
If this is the first time you signed in to any
IXIA CCMS component, change your
temporary password in remote desktop.
-
In a web browser, go to the landing page for your installation.
The landing page is specified in your account creation email message from MadCap Software. For example, enter https://customer-ccms.ixiasoft.net/, where customer is the domain that was specified in the email.
- Click Change password.
-
Enter your
domain\username
using the domain and username specified in your account creation email
from MadCap Software.
Troubleshooting: You received this error message:
The user name or password that you entered is not valid. Try typing it again.
Confirm that the username and domain are correct, and that you used a backslash "\" after the domain.
- Enter your current password, which is specific to IXIA CCMS.
-
Enter a new password twice that meets the minimum standards.
- Includes a minimum 8 characters, potentially more, based on your company requirements
- Excludes your name, username, and domain name
- Excludes spaces
-
Contains characters from three of the following four categories:
- Uppercase alphabet (A–Z)
- Lowercase alphabet (a–z)
- Arabic numerals (0–9)
- Legal non-alphanumerics ~!#$%^*?_-+=
- Click Sign in.
-
In a web browser, go to the landing page for your installation.
-
To sign in to CCMS Web take the following actions:
- Go to the IXIA CCMS landing page.
- Click IXIA CCMS Web.
- Sign in using the password specific to IXIA CCMS.
Tip: Bookmark the page for future use.