How can I enable log traces for my Oxygen frameworks?

You can enable log traces to assist with troubleshooting your IXIASOFT CCMS Web installation.

Symptom

I am not able to determine the cause of an error and would like to enable log traces.

Problem

The trace logs are disabled by default.

Solution

  1. In the IXIASOFT CCMS Web installation directory, edit the apache-tomcat-[version]\webapps\oxygen-webapp\WEB-INF\log4j.properties file.
  2. Change the log level for the following entries to all:
    log4j.category.org.jboss.resteasy.jsapi.JSAPIWriter=all
log4j.category.org.jboss.resteasy.jsapi.MethodMetaData=all
log4j.category.ro.sync.contentcompletion=all
log4j.category.ro.sync.exml.options=all
log4j.category.ro.sync.syntaxhighlight=all
log4j.category.ro.sync.exml.editor.ValidationAssistant=all
log4j.category.ro.sync.exml.editor.xmleditor.XMLErrorScanner=all
log4j.category.ro.sync.options=all
log4j.category.ro.sync.servlet.errors.DefaultExceptionHandler=all
log4j.category.ro.sync.servlet.StartupServlet=all
log4j.category.ro.sync.jstest.DashboardTest=all
  3. Save the file.
  4. Restart the Apache Tomcat service.