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IXIA CCMS Administration Guides for Dedicated SaaS Deployments

CCMS Administration Guide for Dedicated SaaS Deployments
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CCMS Administration Guide for Dedicated SaaS Deployments
A comprehensive guide to the administrative features and functions for the IXIA CCMS, specific to dedicated SaaS deployments.
Maintaining a dedicated SaaS deployment
In a dedicated SaaS deployment, maintenance involves configuration changes, coordinating upgrades, and possibly developing outputs.
Managing users in a dedicated SaaS deployment
Administrators can guide users on how to connect to IXIA CCMS and how to manage their passwords.

CCMS Administration Guide for Dedicated SaaS Deployments
A comprehensive guide to the administrative features and functions for the IXIA CCMS, specific to dedicated SaaS deployments.
- Introduction
- Get started
  This section contains general information about the IXIA CCMS configuration.
- Customize the CCMS Desktop interface
- Configuring IXIA CCMS Web
  Although you can perform some basic administration functions in IXIA CCMS Web using the Administration page, you must configure some features of CCMS Web elsewhere.
- Customizing DITA functionality
  You can customize Darwin Information Typing Architecture (DITA) functionality within IXIA CCMS.
- Role, group, user, and access right management
  This section contains information and instructions for the configuration of roles, groups, users, and access rights.
- Configuring for localization
- Customizing DRM functionality
  This section describes how to configure the IXIA CCMS for the IXIA Dynamic Release Management module.
- Administration access
  The Administration role within IXIA CCMS Web enables a user with administrator privileges to access additional functions, including user management, the ability to refresh the server for users, provide templates, adjust Collaborative Review settings, and more.
- CCMS Output Generator
  This section covers how IXIA CCMS Output Generator works and how to troubleshoot some typical scenarios.
- The pipeline from CCMS to a Madcap Central project
  You can configure the IXIA CCMS Output Generator to generate HTML output for a map and send it automatically to an existing project in Madcap Central.
- Securing TEXTML Server communications
  To secure connections to the IXIA TEXTML Server, you can enable:
- Content Repository collection reference
  The Content Repository contains your DITA content, images, resources, snapshots, taxonomies, DTDs, and system configuration.
- Maintaining a dedicated SaaS deployment
  In a dedicated SaaS deployment, maintenance involves configuration changes, coordinating upgrades, and possibly developing outputs.
  - Roles for maintaining a dedicated SaaS deployment
    The maintenance tasks required to keep the components running smoothly may fall under the responsibility of one or more individuals in your enterprise.
  - Importing large resource files
    Importing large, non-DITA files, such as videos, can impact memory requirements and performance of the IXIA CCMS.
  - Change the configuration of a dedicated SaaS deployment
    When you need to change configuration files, you need to make the changes on the Test environment, validate the changes, and then ask IXIA CCMS Customer Support to copy the changes to the Production environment.
  - Coordinate upgrades in a dedicated SaaS deployment
    When you are ready to upgrade IXIA CCMS, you can ask MadCap Software to perform the upgrade and then you can configure any new features.
  - Develop outputs in a dedicated SaaS deployment
    If you want to customize the outputs in a dedicated SaaS deployment of IXIA CCMS, you can request a copy of the output-related code, do your development offline, and ask MadCap Software to deploy the changes for you to test.
  - Managing users in a dedicated SaaS deployment
    Administrators can guide users on how to connect to IXIA CCMS and how to manage their passwords.
    - Diagram of user access in a dedicated SaaS deployment
      Users access IXIA CCMS Web directly in a browser, while users of IXIA CCMS Desktop access it via a Remote Access Connection. All users change their password by a landing page.
    - Password policy in dedicated SaaS deployments
      For security reasons, passwords in dedicated SaaS deployments have specific management policies and requirements. User passwords created in remote desktop in dedicated SaaS deployments must be complex and regularly updated.
    - How SSO affects user logins in a dedicated SaaS deployment
      If Single Sign-On (SSO) is implemented in a dedicated SaaS deployment of IXIA CCMS, logging into your company's identity provider automatically logs you in to CCMS Web.
    - Connect to IXIA CCMS Web in a dedicated SaaS deployment with SSO
      You can use any web browser to connect to CCMS Web In a dedicated SaaS environment with single sign on (SSO).
    - Connect to IXIA CCMS Web in a dedicated SaaS deployment without SSO
      Connection to CCMS Web involves pointing any web browser to a specific URL and logging in using specified credentials.
    - Connect for the first time to the RDP server (SaaS deployment)
      Connection to IXIA CCMS Desktop for the first time in a dedicated SaaS deployment involves downloading a remote desktop connection to your computer and using it.
    - First-time launch CCMS Desktop (On-premise deployment)
      When you log in to a on-premise preconfigured IXIA CCMS Desktop for the first time, it obtains the settings for the initial working environment from a configuration file. Instead of manually configuring your environment, you can simply enter your password and begin working.
    - Reconnect to an RDP server (SaaS deployment)
      Reconnecting to IXIA CCMS Desktop in a dedicated SaaS deployment involves double-clicking a remote desktop connection on your local machine and then opening CCMS Desktop.
    - Troubleshoot access to CCMS Web in a dedicated SaaS deployment
      If you cannot sign into IXIA CCMS Web in a dedicated SaaS deployment, you can change an expired password or request a password reset.
    - Change your password (SaaS deployment)
      When your password expires in a dedicated SaaS deployment, you can change it on the IXIA CCMS landing page.
- Troubleshooting the configuration
  This section provides troubleshooting information.
- Technical support
  IXIA CCMS Customer Support staff are available to answer your questions. We welcome your comments.

Managing users in a dedicated SaaS deployment

Administrators can guide users on how to connect to IXIA CCMS and how to manage their passwords.

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