Managing users and groups

This set of topics describes how to create and configure users and groups, how to assign roles, and how to configure user access to various IXIASOFT CCMS functions.

Note: The changes you make to the configuration will be applied when users next connect to their respective CCMS applications. If you want the changes applied immediately, advise users to synchronize their configuration. For users of IXIASOFT CCMS Web, an Administrator will need to do a server refresh for the changes to be visible. See Synchronize configuration files.