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CCMS Administration Guides for 7.0 for Dedicated SaaS Deployments

CCMS Administration Guide for Dedicated SaaS Deployments
Integrating DTDs into IXIASOFT CCMS
OTRS Quick Reference
Admin FAQs
Notices

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CCMS Administration Guide for Dedicated SaaS Deployments
A comprehensive guide to the administrative features and functions for the IXIASOFT CCMS, specific to dedicated SaaS deployments.
IXIASOFT CCMS Output Generator
This section covers how IXIASOFT CCMS Output Generator works and how to troubleshoot some scenarios.
Troubleshooting IXIASOFT CCMS Output Generator
This section provides topics to help you troubleshoot errors with the IXIASOFT CCMS Output Generator.

CCMS Administration Guide for Dedicated SaaS Deployments
A comprehensive guide to the administrative features and functions for the IXIASOFT CCMS, specific to dedicated SaaS deployments.
- Introduction
- Getting started
  This section contains general information about the IXIASOFT CCMS configuration.
- Customizing the IXIASOFT CCMS Desktop interface
- Customizing DITA functionality
  You can customize Darwin Information Typing Architecture (DITA) functionality within IXIASOFT CCMS.
- Managing roles, users, and access rights
  This section contains information and instructions for configuring roles, users, and access rights.
- Configuring localization for IXIASOFT CCMS Desktop
  This section describes how to configure the IXIASOFT CCMS Desktop localization process.
- Customizing DRM functionality
  This section describes how to configure the IXIASOFT CCMS for the IXIASOFT Dynamic Release Management module.
- Configuring IXIASOFT CCMS Web
  Although you can perform some basic administration functions in IXIASOFT CCMS Web using the Administration page, you must configure some features of CCMS Web elsewhere.
- Administration role within IXIASOFT CCMS Web
  The Administration role within IXIASOFT CCMS Web enables a user with administrator privileges to access additional functions, including user management, the ability to refresh the server for users, provide templates, adjust Collaborative Review settings, and more.
- IXIASOFT CCMS Output Generator
  This section covers how IXIASOFT CCMS Output Generator works and how to troubleshoot some scenarios.
  - Understanding the IXIASOFT CCMS Output Generator process
    This chapter describes the IXIASOFT CCMS Output Generator process.
  - Troubleshooting IXIASOFT CCMS Output Generator
    This section provides topics to help you troubleshoot errors with the IXIASOFT CCMS Output Generator.
    - My output failed! Where do I start?
    - Providing information to IXIASOFT Customer Support
      When creating a ticket in OTRS, IXIASOFT's online ticket-reporting system, you must provide all the necessary information related to your deployment and the issue you have encountered.
- Securing TEXTML Server communications
  To secure connections to the IXIASOFT TEXTML Server, you can enable:
- Content Repository collection reference
  The Content Repository contains your DITA content, images, resources, snapshots, taxonomies, DTDs, and system configuration.
- Maintaining a dedicated SaaS deployment
  In a dedicated SaaS deployment, maintenance involves configuration changes, coordinating upgrades, and possibly developing outputs.
- Troubleshooting the configuration
  This section provides troubleshooting information.
- Copyright notice
- Technical support
  IXIASOFT Customer Support staff are available to answer your questions. We welcome your comments.

Troubleshooting IXIASOFT CCMS Output Generator

This section provides topics to help you troubleshoot errors with the IXIASOFT CCMS Output Generator.

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