A comprehensive guide to the administrative features and functions for the IXIA CCMS, specific to on-premise deployments.
This section provides troubleshooting information.
This section contains general information about the IXIA CCMS configuration.
You can customize Darwin Information Typing Architecture (DITA) functionality within IXIA CCMS.
This section contains information and instructions for configuring roles, users, and access rights.
If Single Sign-On (SSO) is implemented in an on-premise deployment of IXIA CCMS, logging into the company's identity provider also automatically signs users in to CCMS Web.
This section describes how to configure the IXIA CCMS Desktop localization process.
This section describes how to configure the IXIA CCMS for the IXIA Dynamic Release Management module.
Although you can perform some basic administration functions in IXIA CCMS Web using the Administration page, you must configure some features of CCMS Web elsewhere.
The Administration role within IXIA CCMS Web enables a user with administrator privileges to access additional functions, including user management, the ability to refresh the server for users, provide templates, adjust Collaborative Review settings, and more.
To secure connections to the IXIA TEXTML Server, you can enable:
The Content Repository contains your DITA content, images, resources, snapshots, taxonomies, DTDs, and system configuration.
The maintenance tasks required to keep the components running smoothly may fall under the responsibility of one or more individuals in your enterprise.
Generating and managing backups of your data is a fundamental task for those responsible for maintaining servers and component content management systems.
When you experience a data loss or significant error that forces you into data recovery, use your latest backup and perform a restore.
When generating the output for a map, IXIA CCMS can now resolve all keyrefs to determine the list of available conditions.
Follow the identified troubleshooting tips for IXIA TEXTML Server.
You may need to start the IXIA CCMS Desktop in debug mode to troubleshoot your installation.
You may need to start the CCMS Desktop in debug mode to troubleshoot your installation.
The error Log keeps a record of all incidents in IXIA CCMS Desktop.
There are three main IXIA CCMS Output Generator log files: service logs, transformation logs, and DITA Open Toolkit logs.
You can enable the IXIA CCMS Output Generator to run a transformation scenario in debug mode.
If you are encountering performance issues, IXIA CCMS Customer Support may request that you configure your IXIA CCMS to produce the timers log.
A list of all the IXIA CCMS Web Serverconfiguration information can be compiled into a document, which can facilitate troubleshooting and communication with IXIASOFT Support.
Together the system collection and the Index Definition document provide all the configuration information typically required for troubleshooting.
You can contact IXIA CCMS Customer Support for help by either sending them an email or by creating a ticket in OTRS, MadCap Software's online ticket-reporting system.
IXIA CCMS Customer Support staff are available to answer your questions. We welcome your comments.
