The maintenance tasks required to keep the components running smoothly
may fall under the responsibility of one or more individuals in your enterprise.
Since each enterprise functions differently, a number of individuals may
share the same role or one person may serve in a number of roles.
Note: Regardless of how an enterprise divides the roles or tasks, it
is best if each user coordinates activities with users, since any modification can
impact other users.
Table 1. Deployment roles and responsibilities
| Role |
Responsibilities |
| System administrator |
- Configure and manage IXIA CCMS
- Manage content architecture and modeling
- Act as DITA champion to develop and communicate the vision
for content management to both the technical writing group
and upper management
- Partner with the Toolsmith to maintain the deployment: test
configuration changes, perform updates and upgrades, conduct
regression testing, and regularly evaluate deployment
performance
|
| Toolsmith |
- Perform updates and upgrades on CCMS components
- Handle the scripting, XSLT, and CSS needs of the group
- Partner with the system administrator to maintain the
deployment: test configuration changes, perform updates and
upgrades, conduct regression testing, and regularly evaluate
deployment performance
|
| Corporate IT Specialist |
- Implement any new enterprise deployments
- Monitor and maintain information technology (IT) systems for
the enterprise
|
