Create new trigger code
You can add your own triggers to the list of preconfigured triggers, which you can then enable.
Note: You can create triggers for all actions except the localization operations.
The code for custom triggers is loaded through configuration; the IXIASOFT CCMS installation is not modified. At any time, you can return to the standard CCMS behavior by returning to the original configuration.
Note: You should make these configuration changes in the Test environment and test them before copying them to the Production environment. In a dedicated SaaS deployment, after testing the changes, ask IXIASOFT Customer Support to copy the changes to the Production environment.