Hide disabled options

You can remove disabled (greyed out) options from menus in CCMS Desktop. In the accessrights.dtd file, you add the hide-when-disabled attribute to the file and then set the hide-when-disabled attribute to true for each menu option that you want to hide.

Note: You should make these configuration changes in the Test environment and test them before copying them to the Production environment. In a dedicated SaaS deployment, after testing the changes, ask IXIASOFT Customer Support to copy the changes to the Production environment.

In the TEXTML Administration perspective, connect to your server.
Locate the accessrights.dtd file in the repository's /system/conf collection.
Check out the file and open it for editing.

Locate the <method> element and add the following line to the attribute list:

hide-when-disabled (true | false ) "false"

For example:

<!ELEMENT method (notify, conditionset)                                >
<!ATTLIST method
          name CDATA #REQUIRED
          type (front-end | api | outputtype) #REQUIRED
          hide-when-disabled (true | false ) "false"                  >

Save, close, and check in the file.
Locate the accessrights.xml file in the repository's /system/conf collection.
Right-click accessrights.xml and click Check Out.
Double-click the file to open it in the editor.
Locate the <method> element for the menu option to disable and set its hide-when-disabled attribute to true:
For example, to hide the lock menu option when it is disabled, set the hide-when-disabled attribute as follows:
```
<method name="Lock" type="front-end"  hide-when-disabled="true"         >
```
Repeat for every menu option to hide.
Save, close, and check in the file.
Inform users of the changes.
The changes will be applied automatically once users close and then reopen their IXIASOFT CCMS Desktop. Users can also apply the changes without restarting their CCMS Desktop by clicking IXIASOFT CCMS > Synchronize Configuration.