Why is nothing displayed in the Help pane or in the Preview view?

The file association for HTML files in Window > Preferences is not configured properly.

Symptom

The Help, Preview view, or other windows are blank.

Problem

Eclipse uses the default web browser set on your computer to display HTML pages. If the file association for HTML is not configured properly, the window will be blank.

Solution

Configure the file association for HTML files in Window > Preferences.

  1. Open the IXIASOFT CCMS Eclipse Client.
  2. In the main menu, click Window > Preferences.
  3. In the left pane, expand General > Editors.
  4. Click File Associations
  5. In the File Types pane, click .html.
  6. If the file association is correctly configured, Web Browser should appear in the Associated editors pane. If it does not, you must fix the association. To fix it:
    1. Click the Add button next to the Associated editors pane.
    2. Click Web Browser.
    3. Click OK.
    4. Click Web Browser in the Associated editors pane and click the Default button.
    5. Remove any other entries by clicking them and clicking Remove.
    6. Click OK.
  7. Repeat the file association with .htm.For example:
  8. Click OK.