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User Guides for CCMS Desktop for 5.2

CCMS Desktop User Guide
CCMS Desktop Dynamic Release Management User Guide
User FAQs
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User FAQs
IXIASOFT CCMSPerformance troubleshooting

User FAQs
- IXIASOFT CCMS troubleshooting
- IXIASOFT CCMSPerformance troubleshooting
  - How do I delete a workspace?
    The workspace can be deleted by deleting the workspace folder; however, before deleting it you should release all the topics locked by you and possibly export your preferences from the existing workspace.
  - Why is my IXIASOFT CCMS Desktop workspace unstable and how can I fix it?
    The IXIASOFT CCMS Desktop workspace may become unstable over time and must be cleaned or replaced.
  - How can I improve IXIASOFT CCMS performance?
    You can perform some troubleshooting to improve the performance of IXIASOFT CCMS.
  - Why does a .metadata error appear when trying to launch the IXIASOFT CCMS Desktop?
    This can be resolved by removing some corrupted Eclipse files.
  - Why am I seeing an "JVM terminated. Exit code = -1" error when I try to start Eclipse and how can I fix it?
    Eclipse cannot get a continuous block of memory of the size specified by the -Xmx value, which prevents the IXIASOFT CCMS from opening.
  - How can I prevent Java heap space errors when performing large client actions like publishing, localizing, and DRM cloning?
    You can increase the amount of memory allocated to IXIASOFT CCMS.
  - How do I get a log file for debugging the IXIASOFT CCMS?
    You need to launch the IXIASOFT CCMS in debugging mode so you can obtain the log files. Once you start the IXIASOFT CCMS in debugging mode, a log file called DITA_CMS.log will be created in your workspace folder.
- Editing topics troubleshooting
- Citrix troubleshooting
- Localization troubleshooting
- Dynamic Release Management troubleshooting
- Output Generator troubleshooting

IXIASOFT CCMSPerformance troubleshooting

This section contains FAQs for troubleshooting IXIASOFT CCMS performance issues.

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