This section provides troubleshooting information.
This section contains general information about working with the configuration of the IXIASOFT CCMS.
This section describes how to customize the Darwin Information Typing Architecture (DITA) standard functionalities of the CCMS.
This sections contains information and instructions for configuring roles, users, and access rights.
This section describes how to configure the localization process.
This sections describes how to configuring the IXIASOFT CCMS for the IXIASOFT Dynamic Release Management module.
You can optionally configure how track changes work inside IXIASOFT CCMS, whether email notifications are sent, and customizations of the IXIASOFT framework.
The Administration role within IXIASOFT CCMS Web enables a user with administrator privileges to access additional functions, including the ability to refresh the server for users, provide templates, adjust Collaborative Review settings, and more.
This page is available to Administrators within IXIASOFT CCMS Web, and they can use it to change settings relating to the approvals mechanism that conform to the FDA 21 CFR standard.
Administrators can create topic and map templates for the users of IXIASOFT CCMS Web. This enables administrators to structure the type of information that writers and SMEs can add to the CCMS Web.
The Repository contains your DITA content, images, resources, snapshots, taxonomies, DTDs, and system configuration.
When generating the output for a map, IXIASOFT CCMS can now resolve all keyrefs to determine the list of available conditions.
This section describes IXIASOFT TEXTML Server troubleshooting tips.
You may need to start the IXIASOFT CCMS Desktop in debug mode to troubleshoot your installation.
If you are encountering performance issues, IXIASOFT customer support may request that you configure your CCMS to produce the timers log.
When creating a ticket in OTRS, IXIASOFT's online ticket-reporting system, ensure that you provide all the necessary information related to your deployment and the issue you have encountered.
IXIASOFT Customer Support staff are available to answer your questions. We welcome your comments.
