CCMS Administration Guides for v5.0

CCMS Administration Guide
Output Generator Administration Guide
Maintaining a Deployment (Toolsmith Guide)
Integrate DTDs for DITA 1.3 into the CCMS
Upgrading to DITA 1.3
OTRS Quick Reference
Admin FAQs
Notices

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Maintaining a Deployment (Toolsmith Guide)
Restoring components
In most cases, except the Content Store, restoring involves reinstalling the components, replacing or reconfiguring the configuration files, and then restarting each component in order.
Restoring Scheduler
The procedure for restoring Scheduler depends on if you need to reinstall the entire component or just replace files in an existing service.

Maintaining a Deployment (Toolsmith Guide)
- Introduction
- Maintaining a deployment
  The toolsmith works with the administrator to test configuration changes, and to perform updates and upgrades, regression testing, and performance testing on the deployment.
- Generating backups
  Generating and managing backups of your data is a fundamental task for those responsible for maintaining servers and content management systems.
- Restoring components
  In most cases, except the Content Store, restoring involves reinstalling the components, replacing or reconfiguring the configuration files, and then restarting each component in order.
  - Restoring TEXTML Server
    You can reinstall TEXTML Server by downloading the installation files from the IXIASOFT website and performing the installation using the license and configuration files from your backup.
  - Reinstalling a Content Store
    The procedure for installing an Content Store from a backup depends on how you want it installed and the number hosted on TEXTML Server.
  - Restoring Output Generator
    The procedure for restoring Output Generator depends on if you need to reinstall the entire component or just replace files in an existing service.
  - Restoring Scheduler
    The procedure for restoring Scheduler depends on if you need to reinstall the entire component or just replace files in an existing service.
    - Reinstall Scheduler as a new instance
      If the entire Scheduler needs to be reinstalled, you can use your backup files to facilitate the process.
    - Replace files in an existing Scheduler
      You can fully or partially replace files in an existing Scheduler service with files from your backup.
    - Install and start the Scheduler service (Windows)
      This procedure describes how to install and start the Scheduler service on a Windows server.
    - Install and start the Scheduler service (Linux)
      This procedure describes how to install and start the Scheduler service on Linux.
  - Restoring the Web component
    IXIASOFT CCMS Web can be easily reinstalled.
  - Restarting components after TEXTML Server is restarted
    Components must be restarted in order depending on their dependencies on other components.
- Troubleshooting the deployment
  This section provides topics to help you troubleshoot the deployment and report issues to IXIASOFT Customer support.

Restoring Scheduler

The procedure for restoring Scheduler depends on if you need to reinstall the entire component or just replace files in an existing service.

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