You may need to start the IXIASOFT CCMS Desktop in debug mode
to troubleshoot your installation.
To start the IXIASOFT CCMS Desktop in debug mode:
Open the eclipse.ini file
for your IXIASOFT CCMS Desktop (for example, C:\eclipses\cms50_x64\eclipse.ini).
If it is not already there, add the following parameter to the file:
-Dixia.level=DEBUG
To create a shortcut for eclipse.exe file, right-click the eclipse.exe file for your IXIASOFT CCMS Desktop (for
example, C:\eclipses\cms50_x64\eclipse.exe) and select
Create shortcut.
The shortcut eclipse.exe -
Shortcut is created in the same folder.
Right-click eclipse.exe - Shortcut and select Properties.
The eclipse.exe - Shortcut Properties window opens. For example:
Modify the Target value by adding the - debug value at the end of the entry.
For example:
C:\eclipses\cms50_x64\eclipse.exe -debug
Click Apply.
Click OK.
Restart the IXIASOFT CCMS Desktop.
The DITA CMS will start in debug mode and the DITA_CMS.log file is created in the DITA CMS
workspace.
To stop debug mode, delete the -debug from the Target value and restart the DITA CMS.