Depending on how you configured your roles, some users might see what
appear to be assignment duplicates on their Assignments page in IXIA CCMS Web.
About this task
To perform this task you must have a CCMS Administrator role in CCMS Web.
Suppose you configured roles so that the Authoring:work status or its equivalent in your
deployment is used by both subject matter experts who write content in a Contributor
role and technical writers who generate content in a Writer role. In such a case,
individuals assigned to a topic under both roles might see what appear to be
assignment duplicates on their Assignments page. They are actually two assignments
for the same topic under different roles.
To remove apparent assignment duplicates:
Procedure
-
In the TEXTML Administration perspective, in
system/conf folder, check out and open
the roles.xml file.
-
For each role, ensure that the status selected for the Active
time line for topics are different from each other.
In the following example, both the Contributor and Writer
roles are active for topics at Authoring:work:
<role maxassignee="1" name="Contributor" topworkload="10">
<doctype name="Topic">
<timeline value="Active">
<status value="Authoring:work"/>
</timeline>
</doctype>
</role>
<role maxassignee="1" name="Writer" topworkload="10">
<doctype name="Topic">
<timeline value="Active">
<status value="Authoring:work"/>
</timeline>
</doctype>
</role>
To avoid the situation, make
sure each role is configured with a different active status.
<role maxassignee="1" name="Contributor" topworkload="10">
<doctype name="Topic">
<timeline value="Active">
<status value="Authoring:contribute"/>
</timeline>
</doctype>
</role>
<role maxassignee="1" name="Writer" topworkload="10">
<doctype name="Topic">
<timeline value="Active">
<status value="Authoring:work"/>
</timeline>
</doctype>
</role>
-
Save, close, and Check In the file.
Results
You resolved the roles that are active for a topic with a given status.
