Start the Ixiasoft Output Generator service (Windows)

This procedure describes how to start the Ixiasoft Output Generator service in Windows.

About this task

Note: This procedure applies only in on-premise deployments.
Note: The service name is the one you specified in the CCMS Output Generator's configuration file. This procedure uses the default windows service name: Ixiasoft Output Generator.

Procedure

  1. Start IXIA TEXTML Server.
  2. On the CCMS Output Generator server, click Start > Control Panel > Administrative Tools.
  3. Double-click Services.
    The Services dialog opens.
  4. By default, the service runs as the Local System account. To run the service as another user, double-click the Ixiasoft Output Generator service in the services list.
    The Properties dialog open.
  5. Click the Log On tab and enter the information for the user account.
  6. Click OK.
  7. Select the Ixiasoft Output Generator service in the services list.
  8. Click Start the service.

    The Status column changes to Started for Ixiasoft Output Generator.

    Ixiasoft Output Generator is now able to receive requests.

  9. To confirm that the Ixiasoft Output Generator starts correctly, open the %OutputGenDir%/logs/wrapper.log file.
    For example:
    C:\Ixiasoft\OutputGenerators\prod\logs\wrapper.log
  10. Locate the following message: 
    Ixiasoft Output Generator is ready to process requests
  11. If the message is not there, examine the log should provide more information about why the service cannot start the CCMS Output Generator.