Change OTRS preferences
You can customize settings for OTRS, including your password and the OTRS interface language.
To change OTRS preferences:
- Login to OTRS with your username and password.
- At the top of the window, hover over your username and click Personal Preferences.
-
Choose one or more of the following actions:
Table 1. Personal preferences tasks Action
Process
Change your password
- On the Security tab, enter your current password.
- Enter a new password that contains at least 12 characters, and then re-enter it a second time.
- Click Submit.
Add or change your image
- On the General tab, click Change Avatar Image.
- Browse to an image, select it, and then click Open.
- Click Submit.
Change the user interface language
Choose from one of the following actions: - On the General tab and in the Interface language section, select a language from the drop-down list, and then click Submit.
- On either the General or
Security tab and at the
bottom of the page, select a different language than
the current one from the drop-down list.Note: The current available languages are English, French, and Japanese.
Change the time zone
- On the General tab, select a time zone from the Time Zone drop-down list.
- Click Submit.