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IXIA CCMS Administration Guide for On-Premise and Dedicated SaaS Deployments

CCMS Administration Guide for On-Premise and Dedicated SaaS Deployments
Output Generator Administration Guide
Integrating DTDs into IXIA CCMS
OTRS Quick Reference
Admin FAQs
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CCMS Administration Guide for On-Premise and Dedicated SaaS Deployments
A comprehensive guide to the administrative features and functions for the IXIA CCMS.
Deployment maintenance
The maintenance tasks required to keep the components running smoothly may fall under the responsibility of one or more individuals in your enterprise.
On-Premise deployment maintenance tasks
In an on-premise deployment, maintenance involves user connection, configuration changes, coordinating system upgrades and backups, and possibly developing outputs.
Perform a backup restore of components
When you experience a data loss or significant error that forces you into data recovery, use your latest backup and perform a restore.
Restoration of IXIA CCMS Scheduler
Restoration of IXIA CCMS Scheduler depends on whether you need to reinstall the entire component or to replace files in an existing service.

CCMS Administration Guide for On-Premise and Dedicated SaaS Deployments
A comprehensive guide to the administrative features and functions for the IXIA CCMS.
- Get started
  This section contains general information about the IXIA CCMS configuration.
- CCMS Desktop interface customization
- IXIA CCMS Web configuration
  Although you can perform some basic administration functions in IXIA CCMS Web using the Administration page, you must configure some CCMS Web features elsewhere.
- Content Repository collections
  The Content Repository contains your DITA content, images, resources, snapshots, taxonomies, DTDs, and system configuration.
- DITA functionality customization
  You can customize Darwin Information Typing Architecture (DITA) functionality within IXIA CCMS.
- Role, group, user, and access right management
  This section contains information and instructions for the configuration of roles, groups, users, and access rights.
- DRM functionality configuration
  This section describes how to configure or customize IXIA CCMS to use the IXIA Dynamic Release Management module functionality.
- Localization configurations
  Localization requires configuration.
- Secure TEXTML Server connections
  You can enable secure connections to the IXIA TEXTML Server.
- Deployment maintenance
  The maintenance tasks required to keep the components running smoothly may fall under the responsibility of one or more individuals in your enterprise.
  - Dedicated SaaS deployment maintenance
    In a dedicated SaaS deployment, maintenance involves configuration changes, coordinating upgrades, and possibly developing outputs.
  - On-Premise deployment maintenance tasks
    In an on-premise deployment, maintenance involves user connection, configuration changes, coordinating system upgrades and backups, and possibly developing outputs.
    - SSO impacts on user access
      In an IXIA CCMS on-premise deployment that implements Single Sign-On (SSO), users who sign in to the company's identity provider also automatically sign in to CCMS Web. SSO does not impact connections to CCMS Desktop.
    - Practices for upgrades and modifications
      When you upgrade or make changes to IXIA CCMS, ensure you test them on a non-production environment.
    - Recommended test environment
      How you test a modification depends on the component and type of modification you made.
    - Backups
      Generating and managing backups of your data is a fundamental task for those responsible for maintaining servers and component content management systems.
    - Perform a backup restore of components
      When you experience a data loss or significant error that forces you into data recovery, use your latest backup and perform a restore.
      - Restore the IXIA TEXTML Server
        If you can stop IXIA TEXTML Server, you can replace the Content Store files with copies from your backup without needing to uninstall the existing Content Store.
      - Re-installation of a Content Store
        The procedure for installing a Content Store from a backup depends on how you want it installed and the total number hosted on IXIA TEXTML Server.
      - Restoration of IXIA CCMS Output Generator
        The procedure for restoring IXIA CCMS Output Generator depends on if you need to reinstall the entire component or just replace files in an existing service.
      - Restoration of IXIA CCMS Scheduler
        Restoration of IXIA CCMS Scheduler depends on whether you need to reinstall the entire component or to replace files in an existing service.
        
        Reinstall a new instance of IXIA CCMS Scheduler
        If the entire IXIA CCMS Scheduler needs to be reinstalled, you can use your backup files to facilitate the process.
        
        Restore files in IXIA CCMS Scheduler
        You can fully or partially replace files in an existing IXIA CCMS Scheduler service with files from your backup.
      - Restoration of IXIA CCMS Web
        You can restore IXIA CCMS Web by reinstallation.
      - Conref: Restart components in sequence
      - Component uninstall
        Follow these procedure in cases where you need to uninstall a component.
    - Recommended practices for upgrades or changes
      When you upgrade or make changes to IXIA CCMS, test them in a non-production environment.
  - Large resource file import management
    Importing large, non-DITA files, such as videos, can impact memory requirements and performance of the IXIA CCMS. Manage large file imports and regularly confirm they are not slowing system performance.
- Troubleshooting the configuration
  Follow the specific troubleshooting procedure for a given task.
- Copyright notice
- Technical support
  IXIA CCMS Customer Support staff are available to answer your questions. We welcome your comments.

Restoration of IXIA CCMS Scheduler

Restoration of IXIA CCMS Scheduler depends on whether you need to reinstall the entire component or to replace files in an existing service.

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