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IXIA CCMS Administration Guide for On-Premise and Dedicated SaaS Deployments

CCMS Administration Guide for On-Premise and Dedicated SaaS Deployments
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CCMS Administration Guide for On-Premise and Dedicated SaaS Deployments
A comprehensive guide to the administrative features and functions for the IXIA CCMS.
Deployment maintenance
The maintenance tasks required to keep the components running smoothly may fall under the responsibility of one or more individuals in your enterprise.
Dedicated SaaS deployment maintenance
In a dedicated SaaS deployment, maintenance involves configuration changes, coordinating upgrades, and possibly developing outputs.

CCMS Administration Guide for On-Premise and Dedicated SaaS Deployments
A comprehensive guide to the administrative features and functions for the IXIA CCMS.
- Get started
  This section contains general information about the IXIA CCMS configuration.
- CCMS Desktop interface customization
- IXIA CCMS Web configuration
  Although you can perform some basic administration functions in IXIA CCMS Web using the Administration page, you must configure some CCMS Web features elsewhere.
- Content Repository collections
  The Content Repository contains your DITA content, images, resources, snapshots, taxonomies, DTDs, and system configuration.
- DITA functionality customization
  You can customize Darwin Information Typing Architecture (DITA) functionality within IXIA CCMS.
- Role, group, user, and access right management
  This section contains information and instructions for the configuration of roles, groups, users, and access rights.
- DRM functionality configuration
  This section describes how to configure or customize IXIA CCMS to use the IXIA Dynamic Release Management module functionality.
- Localization configurations
  Localization requires configuration.
- Secure TEXTML Server connections
  You can enable secure connections to the IXIA TEXTML Server.
- Deployment maintenance
  The maintenance tasks required to keep the components running smoothly may fall under the responsibility of one or more individuals in your enterprise.
  - Dedicated SaaS deployment maintenance
    In a dedicated SaaS deployment, maintenance involves configuration changes, coordinating upgrades, and possibly developing outputs.
    - Roles for maintaining a dedicated SaaS deployment
      The maintenance tasks required to keep the components running smoothly may fall under the responsibility of one or more individuals in your enterprise.
    - Change the configuration of a dedicated SaaS deployment
      When you need to change configuration files, you need to make the changes on the Test environment, validate the changes, and then ask IXIA CCMS Customer Support to copy the changes to the Production environment.
    - Develop outputs in a dedicated SaaS deployment
      If you want to customize the outputs in a dedicated SaaS deployment of IXIA CCMS, you can request a copy of the output-related code, do your development offline, and ask MadCap Software to deploy the changes for you to test.
    - User management for dedicated SaaS deployments
      Administrators can guide users on how to connect to IXIA CCMS and how to manage their passwords.
    - Password policy in dedicated SaaS deployments
      For security reasons, passwords in dedicated SaaS deployments have specific management policies and requirements. User passwords created in remote desktop in dedicated SaaS deployments must be complex and regularly updated.
    - SSO impacts on user sign on
      If Single Sign-On (SSO) is implemented in a dedicated SaaS deployment of IXIA CCMS, sign on to your company's identity provider automatically provides you access to CCMS Web.
    - Connect for the first time to the RDP server (SaaS deployment)
      Connection to IXIA CCMS Desktop for the first time in a dedicated SaaS deployment involves downloading a remote desktop connection to your computer and using it.
    - Reconnect to an RDP server (SaaS deployment)
      Reconnecting to IXIA CCMS Desktop in a dedicated SaaS deployment involves double-clicking a remote desktop connection on your local machine and then opening CCMS Desktop.
    - Troubleshoot access to CCMS Web in a dedicated SaaS deployment
      If you cannot sign into IXIA CCMS Web in a dedicated SaaS deployment, you can change an expired password or request a password reset.
    - Coordinate upgrades in a dedicated SaaS deployment
      When you are ready to upgrade IXIA CCMS, you can ask MadCap Software to perform the upgrade and then you can configure any new features.
  - On-Premise deployment maintenance tasks
    In an on-premise deployment, maintenance involves user connection, configuration changes, coordinating system upgrades and backups, and possibly developing outputs.
  - Large resource file import management
    Importing large, non-DITA files, such as videos, can impact memory requirements and performance of the IXIA CCMS. Manage large file imports and regularly confirm they are not slowing system performance.
- Troubleshooting the configuration
  Follow the specific troubleshooting procedure for a given task.
- Copyright notice
- Technical support
  IXIA CCMS Customer Support staff are available to answer your questions. We welcome your comments.

Dedicated SaaS deployment maintenance

In a dedicated SaaS deployment, maintenance involves configuration changes, coordinating upgrades, and possibly developing outputs.

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