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IXIA CCMS Administration Guides for On-Premise Deployments

CCMS Administration Guide for On-Premise Deployments
Output Generator Administration Guide
The pipeline from CCMS to a Madcap Central project
Integrating DTDs into IXIA CCMS
OTRS Quick Reference
Admin FAQs
Notices
Glossary

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Admin FAQs
IXIA CCMS troubleshooting FAQs answering the most common issues administrators encounter.
IXIA CCMS Desktop troubleshooting

Admin FAQs
IXIA CCMS troubleshooting FAQs answering the most common issues administrators encounter.
- IXIA CCMS Web troubleshooting
- IXIA CCMS Desktop troubleshooting
  - Where can I find the version number for the components?
    You can find the version number for several different components of .
  - How can I break the lock on documents that are locked by a writer?
    You can break the lock using the TEXTML Administration perspective.
  - Why is the Admin menu missing from the TEXTML Administration view?
    It's possible the Administration plugin is not installed.
  - Why is a plugin or dropin not loading?
    You need to obtain debug information on the plugins and dropins so you can investigate the cause of the failure.
  - How do I add the Acrolinx plugin as a drop-in?
    You need to create the Acrolinx drop-in from the Acrolinx public update site.
  - Which files can I remove to avoid disk space issues?
    You can remove some temporary files to clear up disk space.
  - Can I skip build upgrades and just do the latest one?
    You can upgrade the client to the latest dropins but configuration updates need to be done for each build.
  - Why am I seeing a "The entity 'deg' was referenced, but not declared" error when generating output or importing localized content?
    You need to declare the entity in your DTDs.
  - Where is the eclipse.ini on MacOS?
    On MacOS, the eclipse.ini file is hidden inside the Eclipse.app bundle.
  - How can I send a large Content Store to Madcap Software using Windows?
    You can split the Content Store into multiple parts using 7-Zip.
  - How can I send a large Content Store to Madcap Software using Linux?
    You can split the Content Store archive into multiple parts using the split command.
  - How can I view objects that have clones?
    You can create an index to show a Yes or No value in a display column.
  - How can I list empty maps?
    You can add a column to indicate maps that are empty.
  - How can I retain my doctype declaration when importing topics?
    You can add the doctype to a system configuration file.
- customization
- Dynamic Release Management troubleshooting
- Localization troubleshooting in IXIA CCMS Desktop
- Output Generator troubleshooting
- Import troubleshooting
- TEXTML Server troubleshooting
- Citrix troubleshooting
- Mac troubleshooting

IXIA CCMS Desktop troubleshooting

This section contains frequently asked questions (FAQs) for troubleshooting IXIA CCMS Desktop.

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