IXIASOFT CCMS troubleshooting FAQs answering the most common issues administrators encounter.
You create the users in the configuration files and then request that IXIASOFT create the Active Directory account.
You can change a user's email address but it will impact search, assignments, saved queries, and preferences.
You can copy your framework updates to a folder in TEXTML and request the IXIASOFT Support team update test and then production.
You tried to connect to the IXIASOFT CCMS landing page in a web browser, but you received an error.
This section contains FAQs for troubleshooting DSaaS deployments.
