Remove configured access rights for an action

You can remove the access rights that were configured for an action, which permits all users to use the action. Removing the access rights for an action removes the limitations that you specified for this action.

Note: You should make these configuration changes in the Test environment and test them before copying them to the Production environment. In a dedicated SaaS deployment, after testing the changes, ask IXIASOFT Customer Support to copy the changes to the Production environment.
  1. Open the Access Manager window.
  2. Click the Lock button (lock manager icon).
  3. In the Actions list, right-click the action and select Remove.
    All the conditions set for this action are removed. All users can now use this action.
  4. Click Check In Document (check in manager icon).
  5. Inform users of the changes.
    The changes will be applied automatically once users close and then reopen their CCMS Desktop. Users can also apply the changes without restarting their CCMS Desktop by clicking IXIASOFT CCMS > Synchronize Configuration. Additionally, refresh IXIASOFT CCMS Web so that users will see the change reflected there.