Enable the job in the triggers.xml file

To configure email notifications for Collaborative Review assignments, you first configure the job in the triggers.xml file.

The trigger must be enabled so that tickets are generated each time a Collaborative Review is created and assigned to reviewers.

To configure the trigger:

  1. Expand the Content Store's Repository node and browse to /system/conf/ to locate the triggers.xml file.
  2. Right-click the file and click Check Out.
  3. Double-click the file to open it in the XML editor area.
  4. Locate the trigger for email notifications for the Collaborative Review. For example, find the following: 
    <!-- trigger that creates the tickets for email notifications when Collaborative Review is assigned -->
  5. Remove the <!-- comment tag before the <trigger> element and the --> comment tag after </trigger> to enable the trigger .
    For example: 
    <!-- trigger that creates the tickets for email notifications when Collaborative Review is assigned -->
<trigger apply-to="changeStatus" class="com.ixiasoft.cms.triggers.CreateTicketTrigger" name="mailTicket"
objtype="collaborative-review" schedule="after">
   <parameters>
      <param name="initial-status" value="Authoring:closed"/>
      <param name="end-status" value="Authoring:open"/>
   </parameters>
</trigger>

<trigger apply-to="assignTo" class="com.ixiasoft.cms.triggers.assignments.CreateTicket" name="mailTicket"
objtype="collaborative-review" schedule="after">
   <parameters>
      <param name="valid-status" value="Authoring:open"/>
   </parameters>
</trigger>
  6. Save, close, and Check In the file.
  7. Configure the DITA CMS Activity Report.