Topic templates allow users to produce individual content components that
follow a common structure. For example, you can set up a reference topic that contains a
table listing common characteristics belonging to a product family that need to be updated
by a subject matter expert with information specific to a product release.
The names of the topics contained in the template are available from the Create Topic dialog box when the user clicks IXIASOFT CCMS > Create Topic.
Note: You should make these configuration changes in the Test environment and test them before copying them to the Production environment. In a dedicated SaaS deployment, after testing the changes, ask IXIASOFT Customer Support to copy the changes to the Production environment.
Create a topic with the required structure, along with any
other content that will be common to all documents based on this template.
Tip: If using an existing topic as your starting point, clone it first
and rename it (for example, ProductFeatureListing).
CAUTION: Do not include images that can vary from document to
document, because if these or their dependent images are deleted, topics
created using the template will have errors.
Right-click the topic and select Generate Output.
The Generate Output window appears.
From the Output Format drop-down menu, select Export.
Click Create.
In the Save As dialog, choose a path to a local folder. Click Save.
The file is saved and given a system name (typically a numerical string) and the suffix xml.
Rename the exported topic filename so the template can be
easily recognized by users.
Open the template topic in a text editor.
Strip out all ixia_locid attributes and the numbers that follows it.
For example: ixia_locid="6".
If you are using an editor that uses regular expressions, you can use the following expression to find all instances of ixia_locid and its following number: \b(ixia_locid)( |=)=? ?"\d+\b". The matches all occurrences of the ixia_locid attribute in content, along with values of any number of digits.
If the template will be used mostly in CCMS Desktop, you can add template variables:
Variables are not required. But for some specializations or template parameters you may require them. For example, you might have a specialization that uses a different element other than <title> for the title of topics. If you are using variables for ID, language, and title, they must be {{ixia.id}}, {{ixia.xml:lang}}, and {{ixia.title}}, respectively.
Important:
However, CCMS Web does not fully support the use of variables currently. Avoid using variables in places beyond ID, language, and title if the template will be used in CCMS Web.
Delete the existing topic ID attribute value and replace it with the following variable: {{ixia.id}}
Delete the existing title and replace it with the following variable: {{ixia.title}}
For example:
<title>{{ixia.title}}</title>
If your organization has custom template variables, add those variables to the template.
Save the template.
Open the TEXTML Administration perspective and connect to the server.
Navigate to /system/templates/topics.
Navigate to a subfolder such as
web or desktop to differentiate between templates used for the CCMS Desktop and CCMS Web.
If the subfolders do not exist, you can create them by
right-clicking the topics folder and
selecting Create Collection.
Right-click the topics collection and select Insert Documents.
The Insert Documents Dialog appears.
Click Add File and browse to your desktop.
Select the file.
Click Open.
The file path and name appear under Import As.
Click OK.
The file is imported into the /templates/topics collection.
Inform users of the changes.
The changes will be applied automatically
once users close and then reopen their IXIASOFT CCMS Desktop. Users can also apply the changes without
restarting their CCMS Desktop by
clicking IXIASOFT CCMS > Synchronize Configuration.