Add links to a bug tracking system in the release comments
You can configure IXIASOFT CCMS so
that users can specify the number of the bug that they are fixing when they release a topic.
You can specify the link to your bug tracking system in the textmlservercfg.properties configuration file.
When users release a topic related to a bug fix, they can specify
the bug number in the Tracker link field of
the Release window, as shown below:
When the user releases the topic, the link to the bug is available
in the Revision History:
Clicking on the bug number opens the bug in a browser.
Note: You should make these configuration changes in the Test environment and test them before copying them to the Production environment. In a dedicated SaaS deployment, after testing the changes, ask IXIASOFT Customer Support to copy the changes to the Production environment.
In the TEXTML Administration perspective, connect to your server.
Locate the textmlservercfg.properties
file in the repository's /system/conf
collection.
Check out the file and open it for editing.
Locate the following line at the end of the file:
#Don't remove this line. It is required for proper parsing of the file
Before this line, add the following lines:
#Uncomment the following line if you want to enable support for tracker web linking
tracker.url=<URL_of_Tracking_system>%TRACKER.ID%
Where
<URL_of_Tracking_system> is the URL of the tracking
system and %TRACKER.ID% represents the location of the bug ID. For
example, consider the following URL for
Bugzilla:
The changes will be applied automatically
once users close and then reopen their IXIASOFT CCMS Desktop. Users can also apply the changes without
restarting their CCMS Desktop by
clicking IXIASOFT CCMS > Synchronize Configuration.
Inform users of the changes and request that they close and
reopen their CCMS Desktop to apply the
changes.