Delete a user in CCMS Web

You can delete users in IXIA CCMS Web.

Before you begin

Before deleting a user, remove all assignments for the user, and break any locks the user has on any CCMS objects..

About this task

For convenience, CCMS Web offers direct access to the users.xml configuration file to add, edit, and delete users.

Procedure

  1. From the Administration menu, click Administration > User Management.
  2. Click Edit.
    A message appears saying "users.xml has been checked out."
  3. Locate the user you want to delete.
  4. Select the entire block of XML, beginning with <user and ending with </user>.
  5. Delete the block.
  6. Click Save.
    A message appears saying: "users.xml has been saved and checked in."
  7. In a dedicated SaaS deployment, contact IXIA CCMS Customer Support to remove the user from remote desktop.
    If your deployment uses SSO and the user did not access CCMS Desktop, you can skip this step.
  8. Inform users of the changes and ask them to close and reopen their CCMS Desktop to apply the changes. Additionally, have an administrator refresh IXIA CCMS Web so that users see the change reflected there.