Configure automatic status change for Approvals
You can configure the Approvals feature to automatically change status based on the percentage of Approvers who accept or reject an Approval.
About this task
When a specified percentage of the assigned Approvers approve an Approval, CCMS Web can automatically move the Approval to approved. Likewise, if the specified percentage does not approve (that is, rejects) the Approval, CCMS Web can automatically move it to rejected.
This automatic movement is controlled by the EvaluateApprovalTrigger in triggerswebplatform.xml. In that trigger, you can specify the minimum percentage of Approvers who must approve in order to move the Approval to approved. The percentage is expressed as a decimal.
It is not necessary for all assigned Approvers to complete the Approval to trigger the automatic status change. If four Approvers are assigned and the percentage is set to .25, then it is sufficient if only one Approver completes and approves the Approval. The other three do not need to complete the Approval at all.