If you have the required access rights, you can create assignments to
designate different users who need to work on objects within a specific role, such as
reviewer, editor, or writer. When you assign objects to other users and change the status
for a specific workflow phase, the object is in the My Assignments list for
the users associated with that workflow phase.
About this task
For most workflows, the total number of users you assign a given role is fairly
small to keep topics in the assignment pool moving along. The greater the number of
users assigned a given role, the slower the assignments complete.
To create a new
assignment:
Procedure
Find the object that you want to assign.
Click .
Tip: When you assign a topic to a user, you
can view the related assignment map in the Details
side panel and you can also view the related assignment map and assignment
rule for each assignee role by expanding Details in
the Move dialog.
Click Add a Role.
From the Role dropdown
list, select a role.
The role you choose determines the available
users you can assign. For a user with multiple roles, you can only
assign each role once.
From the Users dropdown
list, select users for the assignment role.
You can select as many users as you want with this
role up to the maximum number of assignees allowed, which depends on
your system configuration for the role.
Tip: You can type in a name to search
for a user. If there are more than 250 users, some users might only
appear in the list when you search for them.
Optional: In the Comment field, add
a comment for assigned users to see in the expanded row information of
the object.
Note: The added comment is also included in the
assigned object's revision history.
If an assignment map was not automatically added or if you want to change it,
take the following actions:
Click Modify.
In the resulting Choose a Map dialog, either
select the radio button for an assignment map in the list or search for
another map and select it.
When you search for an assignment map in the search dialog, remember
that you can only apply one assignment map per role, but different
roles can have different assignment maps.
Click OK.
Optional: Either enter a date or click to pick one.
The correct format for dates is
yyyy/mm/dd, such as 2024/05/31 for May 31,
2024.
Select an assignment rule for the users:
Table 1. User assignment rules
Assignment rule
Description
Allow users to change status
Users can manually change the status of the
assignment.
Note: You cannot select this
rule if the role does not already allow users to
change the status. The rule cannot override how
roles are configured.
Mark as finished if everyone is finished
The assignment changes to finished for all users
only if all assigned users mark the assignment as
finished.
Note: You cannot select this
rule if the role only includes one
assignee.
Mark as finished if at least one person is
finished
The assignment changes to finished for all users
if any assigned user marks the assignment as
finished.
Click Add.
Optional: Add additional roles using the steps above. You can only add a role once. You can select
multiple users for the specified role.
Optional: To change the status of the assignment, from the
Status dropdown list, pick a new
status.
Click Move.
Results
If your configuration allows it, all assignees receive a
notification email for the assignment.
Note: You, as the user who
made the assignment, do not receive an email notification, since you are the acting
party and changed the object status.