How can I prevent Java heap space errors when performing large client actions like publishing, localizing, and DRM renaming and cloning?
You can increase the amount of memory allocated to .
Description
When publishing, localizing, or DRM cloning a large map, a java.lang.OutOfMemoryError: Java heap space error appears.
Solution
- Restart IXIA CCMS Desktop to clear the cache.
- If the issue persists, close IXIA CCMS Desktop.
- In your installation folder, edit the eclipse.ini file.
- Increase the -Xmx1024m value to -Xmx4096m.
- Try the localize, publish, or DRM clone operation again.
- If it still fails, increase the value to -Xmx8192m.Note: In order to increase the memory allocated, make sure that you have enough physical RAM installed on your computer.Note: After each failed attempt, the partially created content needs to be unlocked or removed from . Contact Madcap Software Support if you need assistance.