Why is the Output Generator failing to generate output in a Citrix environment?
The monitor port is not set correctly.
Description
When users attempt to generate output in a Citrix environment, the following error is displayed:
Solution
All Citrix users should set their monitor port in the MadCap IXIA CCMS Preferences window to the number "0".
- Click
- In the left pane, click IXIASOFT CCMS.
- In the Monitor Port box, type 0.
- Click Apply.
- Click OK.