How can I update my schematron or frameworks in IXIA CCMS Web?

You can copy your framework updates to a folder in TEXTML and request the Madcap Software Support team update test and then production.

Description

IXIASOFT Support uploads custom web frameworks to the test and production servers. DSaaS customers do not have access to this. These updates require a restart of the web service.

If you have made custom web framework changes that you would like copied to IXIA CCMS Web, you can copy your changes to the system/webplatform/frameworks/dita-<company name> folder in TEXTML. Madcap Software Support will then download these changes and install them for the web client.

Solution

  1. Perform one of the following:
    • In the TEXTML admin perspective, import the changes to the system/webplatform/frameworks/dita-<company name> folder.
    • If you have removed files from your framework, remove the existing web framework and then import the new framework to the system/webplatform/frameworks/dita-<company name> folder.
    • If you only have an update to your schematron, you can update the system/webplatform/frameworks/dita-<company name>/schematron/schematron-rules.sch file.
  2. Create an OTRS ticket to request the framework update on the test server. Include the time when the web service can be restarted.
  3. Test the changes on the test server.
  4. When you are ready for the changes to move to production, in the TEXTML admin perspective, import the changes to the system/webplatform/frameworks/dita-<company name> folder.
  5. Update the OTRS ticket to request the framework update on the production server. Include the time when the web service can be restarted.