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IXIA CCMS Administration Guides for Dedicated SaaS Deployments

CCMS Administration Guide for Dedicated SaaS Deployments
Integrating DTDs into IXIASOFT CCMS
OTRS Quick Reference
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CCMS Administration Guide for Dedicated SaaS Deployments
A comprehensive guide to the administrative features and functions for the IXIASOFT CCMS, specific to dedicated SaaS deployments.
IXIA CCMS Output Generator
This section covers how IXIA CCMS Output Generator works and how to troubleshoot some scenarios.
Troubleshooting IXIA CCMS Output Generator
This section provides topics to help you troubleshoot errors with the IXIA CCMS Output Generator.

CCMS Administration Guide for Dedicated SaaS Deployments
A comprehensive guide to the administrative features and functions for the IXIASOFT CCMS, specific to dedicated SaaS deployments.
- Introduction
- Getting started
  This section contains general information about the IXIA CCMS configuration.
- Customizing the IXIA CCMS Desktop interface
- Customizing DITA functionality
  You can customize Darwin Information Typing Architecture (DITA) functionality within IXIA CCMS.
- Managing roles, users, and access rights
  This section contains information and instructions for configuring roles, users, and access rights.
- Configuring localization for IXIA CCMS Desktop
  This section describes how to configure the IXIA CCMS Desktop localization process.
- Customizing DRM functionality
  This section describes how to configure the IXIA CCMS for the IXIA Dynamic Release Management module.
- Configuring IXIA CCMS Web
  Although you can perform some basic administration functions in IXIA CCMS Web using the Administration page, you must configure some features of CCMS Web elsewhere.
- Administration role within IXIA CCMS Web
  The Administration role within IXIA CCMS Web enables a user with administrator privileges to access additional functions, including user management, the ability to refresh the server for users, provide templates, adjust Collaborative Review settings, and more.
- IXIA CCMS Output Generator
  This section covers how IXIA CCMS Output Generator works and how to troubleshoot some scenarios.
  - Understanding the IXIA CCMS Output Generator process
    This chapter describes the IXIA CCMS Output Generator process.
  - Troubleshooting IXIA CCMS Output Generator
    This section provides topics to help you troubleshoot errors with the IXIA CCMS Output Generator.
    - My output failed! Where do I start?
    - Providing information to IXIA CCMS Customer Support
      When creating a ticket in OTRS, MadCap Software's online ticket-reporting system, you must provide all the necessary information related to your deployment and the issue you have encountered.
- The pipeline from CCMS to a Madcap Central project
  You can configure the IXIA CCMS Output Generator to generate HTML output for a map and send it automatically to an existing project in Madcap Central.
- Securing TEXTML Server communications
  To secure connections to the IXIA TEXTML Server, you can enable:
- Content Repository collection reference
  The Content Repository contains your DITA content, images, resources, snapshots, taxonomies, DTDs, and system configuration.
- Maintaining a dedicated SaaS deployment
  In a dedicated SaaS deployment, maintenance involves configuration changes, coordinating upgrades, and possibly developing outputs.
- Troubleshooting the configuration
  This section provides troubleshooting information.
- Technical support
  IXIA CCMS Customer Support staff are available to answer your questions. We welcome your comments.

Troubleshooting IXIA CCMS Output Generator

This section provides topics to help you troubleshoot errors with the IXIA CCMS Output Generator.

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