When do I need a new TEXTML license file?

You need a new license for installations on new servers.

Solution

If you reinstall TEXTML on the same server, you do not need a new license. This also applies to uninstalling the current version of TEXTML and installing a newer version.

If you are installing TEXTML on a new server, you need a new license. You can open an OTRS ticket requesting a new license. In the ticket, provide the server ID using the tool DisplayServerID accessed from the Windows Start menu after you install TEXTML or from the ./displayserverid command within the installation folder.