Why can't I view my topic in Oxygen Author mode?

You can perform some troubleshooting to allow topics to open in Oxygen Author mode.

Description

While using the Oxygen XML Editor, I am unable to open my topic using Author mode or there are red CSS errors at the top of the topic. The Oxygen XML Editor is not configured with the correct DTD or document type to validate and display the topic properly.

Solution

Here are some troubleshooting steps that you can perform:
Action Instructions

Configure Oxygen XML Editor with the XML catalog.

  1. Click Window > Preferences > oXygen XML Author > XML > XML Catalog.
  2. Verify the root catalog is set.
Configure the Document Type Association.
Note: This procedure will cause loss of preferences for the Oxygen Editor.
  1. Click Window > Preferences > oXygen XML Author > Document Type Association.
  2. Make sure that there is a DITA document type listed and that it is checked. If the entry is missing, continue with the next step.
  3. Close the MadCap IXIA CCMS Eclipse Client.
  4. In the C:\Users\<username>\AppData\Roaming\com.oxygenxml.author directory, remove all content except license.xml.
  5. Start the MadCap IXIA CCMS Eclipse Client.