How do I use a left-handed mouse with CCMS Desktop

You want to use a left-handed mouse while working in IXIA CCMS Desktop, but you cannot change the system configuration to use your mouse.

Description

The configuration for IXIA CCMS Desktop within the remote desktop is managed by MadCap Software. You cannot make changes to the configuration, but you can ask IXIA CCMS Customer Support to change the configuration for you. MadCap Software can add you to a user group in remote desktop, which switches you to a left-handed setting.

Solution

  1. Contact IXIA CCMS Customer Support.
  2. Ask to be added to the group configured for left-handed users.

    IXIA CCMS Customer Support will confirm once you are in the group.

  3. Disconnect and then reconnect to remote desktop.

You mouse is set to left-handed in remote desktop.