How can I increase the memory allocated to IXIA CCMS Web?

You can manually increase the amount of memory allocated to IXIA CCMS Web.

Description

The tomcat-ccms-stderr log file shows messages related to threads and memory leaks.

Solution

For a Windows installation, do the following:
  1. In the E:\<web-installation-directory>\apache-tomcat-<version>\bin directory run the following from a command prompt:
    tomcat9w.exe //ES/tomcat-ccms
  2. In the Properties dialog box that appears, click the Java tab.
  3. There are two entries for memory: Initial memory pool with a default of 512 and Maximum memory pool with a default of 8192. You can double both values.
  4. Click OK.
  5. Restart the Tomcat service.
For a Linux installation, do the following:
  1. Edit the [CCMS Web Path]/apache-tomcat-[version]/bin/setenv.sh file.
  2. Change the default -Xmx (Initial memory pool) and -Xms (Maximum memory pool) values.

    You can double these values. For example, changing -Xmx8192m to -Xmx16384m

  3. At a Linux prompt, type the following: /sbin/service tomcat-ccms restart