How can I adjust the lock file timeout in my Citrix environment?

You can configure IXIA CCMS Desktop for a Citrix installation.

Description

In our Citrix environment, if a user leaves a document locked for more than 24 hours,MadCap IXIA CCMS shows it as locked by the same user on another computer.

Solution

In your IXIA CCMS Desktop installation folder, rename citrix.txt.orig to citrix.txt.