Why did I not receive my assignment email?

In IXIASOFT CCMS Web the notification emails exclude the user who changes the document status.

Description

When changing the status of a document in IXIASOFT CCMS Web, the email notification is not received. When doing the same operation in IXIASOFT CCMS Desktop, the email is received.

In IXIASOFT CCMS Web, notifications are sent out to users who are assigned a document, but it excludes the user who changes the document status.