Reporting Output Generator application errors

When you report errors such as Cannot build output or task or job becomes disabled, provide information such as the reproduction steps, logs and configuration details.

Include the following information in the OTRS ticket:

• Write down the steps required to reproduce the issue.
• Describe the expected result.
• Provide the installed version of the component.
• Provide the time when the issue occurred.

Optional:

• Provide copies of the topics and maps required to reproduce the problem.
• Create a .zip of the full Output Generator installation.